THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Migration to new field notice system
|Affected OS Type
||Affected Release Number
||After some time flash operations fail and configuration can not be saved|
Some versions of the Adaptive Security Appliance (ASA) software might generate an error message when certain commands are executed. This issue affects the ASA 5500-X series of security appliances.
ASA Software Releases 9.3(3), 9.4(1), 9.5(2) and 9.6(2) might generate an error message when specific memory related commands are executed. This issue affects these ASA security appliances: ASA 5506, ASA 5506H, ASA 5506W, ASA 5508, ASA 5512, ASA 5515, ASA 5516, ASA 5525, ASA 5545, and ASA 5555.
A summary of the ASA software commands that result in an error message are listed in this section. Other symptoms also include the failure to save the configuration to FLASH memory and the failure to save custom bookmarks to a remote server.
- write memory command
%Error opening disk0:/.private/startup-config (Too many open files)
Error executing command
- disk directory command
ASA# dir disk0:
Directory of disk0:/
%Error opening disk0:/ (Too many open files)
8238202880 bytes total (4647133184 bytes free)
- flash fsck command
ASA# fsck flash:
ERROR: There are one or more sw-modules running on the system. Please shut down the sw-modules before attempting to run fsck on flash.
Upgrade the ASA to one of these ASA software versions:
Note: Prior to an upgrade of the ASA software, create a backup of the system configuration with the more system:running-config command and save the output to a file. Follow the software upgrade, enter the more system:running-config command again and compare to the previous saved file in order to ensure the original configuration was restored.
The software for the ASA 5500-X Series Firewalls can be downloaded from the Cisco Software Download Center.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
Receive Email Notification For New Field Notices
Cisco Notification Service—Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.